Car Accident Claims

Smith Jones Injury Solicitors

Claiming car accident compensation

If you have been the victim of a car accident that was not your fault, Smith Jones are on hand to help you with the rehabilitation process, access to support and to claim the maximum compensation that you may be entitled to. We know that being involved in a car accident can have far-reaching consequences and we are here to help ease the burden and work towards putting it right.


Our expert team of friendly injury lawyers specialise in nothing but personal injury. We are accredited by The Law Society and have advised thousands of clients in relation to car accident claims. You can call us on our Freephone helpline 0800 195 95 90 for a no obligation appraisal of your claim.


By instructing us to act on your behalf, we will work to ensure that you receive compensation for any associated medical expenses, lost income, lost potential income and other related expenses that you incur as a result of being involved in an accident. We will also work to ensure that you receive the best possible care and rehabilitation for the injuries that you have sustained.


We, of course, understand that some road accidents have tragic consequences and you may be acting on someone else’s behalf. If someone close to you has been the tragic victim of a fatal accident on the road or has suffered serious injuries, we can support you when making a claim on their behalf. We will always act in a highly sensitive and professional manner and work to obtain compensation for all expected and unexpected expenditure that you may have found yourself facing.

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Car Accident Compensation – More Information



Car accidents are now a common occurrence, which is hardly surprising considering the number of vehicles which use Britain’s roads. In 2016 there were over 136,631 people injured as a result of accidents on the road (Source: However, there are some types of accident which are more common than others:


  • Head-On Collisions: these are often the worst kind of car accident, typically occurring when a vehicle crosses into the oncoming traffic and strikes another vehicle head-on. If both vehicles are moving at speed, the energy involved in the crash is doubled, resulting in a more severe incident with more chance of a serious injury or fatality.


  • Rear End Collisions: this type of crash occurs more frequently – in fact, there are around 42 000 crashes of this type every year. Usually, this type of crash occurs at low speed and injuries are often minor. However, it is still vital to obtain the other driver’s name and vehicle registration number (plus insurance details if possible) since soft tissue injuries may take some time to become apparent and you will need that information to make a claim for personal injury.


  • Side Impact Collisions: this is an especially dangerous type of collision, but unfortunately one of the most frequently occurring. Often, this crash will happen at a busy intersection and often will take place because one of the drivers didn’t notice a traffic signal. If the vehicles are travelling at speed when this kind of impact occurs the injuries can be quite severe or even fatal.


If we have not listed the type of road accident you have been involved in, we recommend you call our friendly team who will be able to advise you if you can still make a claim for compensation in respect of your injuries.


Injured motorists who have been involved in an accident that was not their fault may be entitled to claim compensation for any injuries sustained and any long-term consequences they may have. Some of the claims that can be made include compensation for an injury resulting from:


  • Poorly maintained, defective and potholed road surfaces
  • Hit and run incidents
  • Accidents involving uninsured drivers
  • Defective vehicles
  • Collisions with a distracted or incapacitated driver


Every motorist in the UK must have an adequate insurance policy before being permitted to use their vehicle on the road. This guarantees that, should they cause a road traffic accident, they can compensate the victim for the damage to their vehicle as well paying compensation for hardship experienced due to any injuries sustained in the accident. Even third-party cover, which is the minimum requirement for insurance, covers any victims of a car accident, offering monetary relief if the injured party needs to take time off work for recuperation.


Here at Smith Jones, we are aware of the complexities involved in dealing with the UK insurance system. We want to take the stress away from you and are committed to helping victims of accidents to make a compensation claim if they have been hurt in a car accident through no fault of their own.


These days, lots of insurance companies will offer an early settlement to victims before they have been able to seek legal advice. However, it is usually a bad idea to accept an early offer since the amount of compensation you are likely to be offered will almost certainly be considerably lower than the sum which could be obtained through the courts. Since no insurer is able to properly value a compensation claim without getting evidence from a medical professional about your injuries, you should never accept an offer of early settlement before speaking to a legal professional.


If you have been injured in a car accident that was not your fault at any time during the past 3 years, you may be able to pursue a compensation claim. Our professional team have years of experience in handling car accident claims and will be able to determine the validity of your case. We are able to obtain the essential medical evidence as well as assess your likely recovery period and any long-term issues that you are likely to face. Whilst quantifying your case we will also be able to claim for your out of pocket expenses and financial losses so you can be appropriately recompensed.


Being the victim of a car accident may have life-changing consequences, so any compensation settlement or award will take into account:


  • The severity of the injuries
  • All received medical treatment
  • The cost of treatment
  • The cost of any future or ongoing care or treatment
  • Reduction or loss of mental or physical capacity
  • Pain and suffering
  • If a loved one has been involved in a Fatal Road Accident
  • Earnings lost while recovering from injury
  • Anticipated loss of future earnings if the injury received is severe enough to mean that returning to work would be unlikely
  • Damage incurred to the vehicle
  • Emotional or mental problems suffered due to the accident such as PTSD, depression or anxiety because of the injuries experienced
  • Other out of pocket expenses including property damage and travel expenses


Awards are always set out following the Judicial College guidelines which have been drawn up for personal injury claims. The courts and insurers use these guidelines when proposing settlements.


It is vital that anyone who is involved in a car accident seeks out proper medical help, even if the injuries sustained seem minor. Some common injuries incurred in car accidents include:


  • Head injuries
  • Whiplash
  • Neck injuries
  • Burns
  • Spinal injuries
  • Soft tissue damage
  • Broken bones


Head Injuries


The human brain is fragile, and even though the skull can withstand a reasonable amount of shock, the force of a car collision can cause serious damage. If you are involved in a car accident and fall unconscious, you will be transported to a hospital for tests to determine how severe your injuries actually are. However, even if the accident seemed relatively minor, drivers often fail to realise that they may have sustained a brain injury. If you experience headaches, memory loss, a throbbing pain or any nausea, it is essential to seek medical help.


Broken Bones


Broken bones commonly occur in car accidents. While some collisions result in severe breaks which require long-term treatment, sometimes due to ongoing pain, even a simple broken bone often takes more than 6 weeks to heal. A considerable amount of physiotherapy will also likely be required to help the victim regain strength in the affected area.


Spinal Injury


While spinal injuries are no longer always life-threatening, their ongoing impact can be serious. Even relatively minor injuries such as cracked vertebrae will have long-lasting consequences, and specialist consultant care will often be necessary. For those who suffer from the most severe spinal injuries, paralysis is an all too real possibility.


Back and Neck Injuries


Some of the most common problems that affect the neck and back when involved in a car accident include: herniated discs, whiplash, strains and sprains. While some of these problems may not be life-threatening, they can be extremely painful and long-lasting.




Motorists who suffer from burns during a car accident could have anything from a minor injury or a fatal one. A severe burn could result in painful skin grafts and permanent scarring.


Injury to the Soft Tissues


If ligaments, tendons or muscles are torn or stretched during a car crash, the resulting pain can be very severe and long-lasting.

Anyone who is injured in a car accident that was not their fault could also suffer from depression and anxiety due to the ongoing difficulties that their injuries cause.

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We operate on a ‘no-win no-fee’ basis, meaning that there is no financial risk to you in pursuing a claim for your accident or injury.


We get to know every one of our clients, understanding their unique needs and ensuring they are well represented and cared for.


We only handle personal injury and accident cases, meaning we have a vast depth of knowledge and experience when it comes to both assessing your claim and fighting for your compensation.


We have been fighting for our clients since 1988. We are authorized and regulated by the SRA and are accredited by Association of Personal Injury Lawyers and The Law Society.


We have extensive experience dealing with and claiming for high-profile accidents and injuries. This has garnered us a reputation as one of the best personal injury & accident solicitors in the UK.


If your claim is successful then you will receive a cash sum after a decision or settlement has been reached – our average payout is over £11,500.

Car Accident Claim FAQ’s:


While the majority of drivers are very careful on the roads, sometimes it is impossible to prevent an accident from occurring due to the fault of another motorist. Smith Jones Solicitors have made it their mission to help drivers, their families and passengers cope with the implications of being involved in a non-fault car accident. We are aware that sometimes, another driver’s negligence can disrupt your life in an instant, so if either you or a loved one has been the victim of a car accident, you may be able to claim compensation for your injuries.


Additionally, you may be able to claim compensation for all damages incurred, such as your medical expenses, any lost income and future ongoing care or treatment expenses. This could also include your emotional and mental distress together with your pain and suffering.


Should you be unlucky enough to be the victim of a car accident, you should follow this advice:


  1. Get help. Telephone an ambulance if you have been injured or any other person has been hurt as a result of the accident. This has got to be your first priority. After that, call the police too as they will be able to give you an incident number. This is essential evidence which you will need if you are going to make a claim.
  2. Note the essential details such as the description and registration number of any other vehicle involved. Obtain the address, name, and the insurance details of all drivers and passengers present and obtain contact details for the witnesses who observed the accident
  3. Write down what the weather conditions, visibility and road conditions were like when the accident took place. If you have access to a camera, take some photos/videos of all damage incurred, of all vehicles involved and also the environment around you
  4. Speak to your insurers and tell them about the car accident
  5. Seek professional legal advice from highly experienced and qualified solicitors such as Smith Jones


When approaching solicitors to obtain legal advice, there are several things that you should try to supply as evidence in order to maximise the amount of compensation you can claim.


  • Photographs of all injuries incurred
  • Prescriptions and receipts for the expenses you have incurred in respect of medical treatment
  • Receipts for all additional costs that you have incurred as a result of your injuries e.g. payments for additional childcare, the cost of taxis to medical appointments or cancellation fees for a holiday
  • A letter from your employer stating how much time you have had to take off work due to the injuries you have sustained and the amount of income you have lost as a result
  • A personal diary which outlines any further information which has not been covered by receipts including the period of time in hospital, details about your suffering and pain and information about any difficulties you face in your everyday life


If you are making a compensation claim in respect of a car accident which is worth less than £25,000, your claim will in all likelihood proceed through the electronic Claims Portal system. This means that compensation may be paid out within six months. However, if the case is more complex or serious, the time taken to receive compensation could be a lot longer- especially if the at fault party or their insurer denies liability. This is why many compensation claims are settled by the insurers, however, if you reject the initial settlement offered it is likely you will be offered a higher amount at a later date.


Most motorists believe that if they were partially at fault for their car accident they are unable to make a claim in respect of compensation, however, this is not necessarily true. Whether its due to loss of concentration, not dealing with adverse weather conditions in the best way or other reasons, it still makes sense to obtain legal advice following any type of car accident since all cases are different and you may still be able to make a claim. For example, if your vehicle hit another motorist, but it was due to a pothole in the road, you may have a case, although sometimes the amount of compensation you will be awarded may be reduced to reflect your partial blame.


Should you have been unlucky enough to have a car accident which involves a motorist without insurance, it is still possible to make an uninsured driver claim through the Motor Insurers Bureau. However, you will require legal advice in order to navigate this complex process effectively.


Smith Jones takes most car accident compensation cases on a no win no fee basis. Accidents which took place because of any of the following are often covered under a no win no fee arrangement.


  • Defective vehicles
  • Defective road surfaces
  • Hit and run incidents
  • Collisions with distracted or unfit drivers


Simply call and tell us about the circumstances which surrounded your car accident and we will be able to offer you consultation free of charge at a convenient time for you. This will enable us to determine whether you are eligible to make a no win no fee claim for compensation.


If you have been the victim of a car accident which was not your fault, it is possible that you may be entitled to make a compensation claim. Here at Smith Jones, we have over 28 years legal experience. We have a strong understanding of just how disruptive a car accident can be and its ongoing consequences for you and your loved ones. That is why our professional expert team are guaranteed to handle your compensation claim sensitively and effectively.


Whether you require ongoing physiotherapy in order to regain muscle strength and movement after a car accident, or you need psychological therapy to overcome the depression and anxiety you are experiencing because of your injuries, we are able to work in conjunction with medical professionals to get you the help that you need.


If you have to stay off work for some time because of the injuries sustained in your non-fault car accident, our skilled team can assist in making a claim for the income you have lost. If you are out of pocket because of the expenses associated with your accident, for example by paying for prescription charges or additional travel costs, we are also able to assist in the reclamation of these sums.


Should you believe you are eligible to claim for a car accident which was not your fault, telephone our free helpline on 0800 195 9590 and obtain further advice. Our friendly team can help to determine whether you have a valid claim and advise you as to how best to proceed. Our helpline is open 24 hours a day, 7 days a week, and we promise to deal with your claim sensitively and professionally.


Established in 1988, Smith Jones solicitors have a long history in dealing with all types of personal injury claims. We are proud to have successfully represented thousands of motorists who have suffered at the hands of another person’s negligence on the roads. As personal injury solicitors accredited by the Law Society, we can be relied upon to handle your claim in the most sensitive and efficient manner.


Thanks to our expertise and commitment to our clients, we are able to offer you the support and rehabilitation necessary to get your life back to normal. Whether it is you yourself who has been injured as a result of a non-fault car accident, or whether you are claiming on behalf of a relative, we are here to support and assist you in pursuing compensation. Most of our car accident claims are funded through no win no fee arrangements, so you can rest assured that there will be no costs to pay upfront and no financial risk. Should your compensation claim be successful, your legal costs will be subtracted from the amount that you are awarded.