Personal Injury Claims Specialist

If you have been injured or become ill through no fault of your own, then you are entitled to make a personal injury claim. Contact our caring, specialist team for a free, no-obligation assessment of your case.

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If you have suffered an injury, illness or damages due to the negligence of someone else, then Smith Jones are able to help you make a ‘no win no fee’ personal injury claim. Our team of caring and experienced legal experts are here to provide the guidance and support that you and your family need; as well as making sure you get the compensation that you are entitled to.

Injury Claims Advice

At Smith Jones Solicitors we only deal in personal injury claims. Therefore, we know how important compensation can be after your accident, but that is only part of what we do when you instruct us to represent you. As well as helping you recover the compensation you deserve, our personal injury lawyers are also able to help you access the right rehabilitation, care and support going forward.


Over the last 29 years, our specialist injury solicitors have helped tens of thousands of people get the compensation that they need following an accident or illness that wasn’t their fault. You can count on our team to work hard for you and protect your interests and fight to get the best possible outcome for you.


Making a No Win No Fee Personal Injury Claim

A vast majority of the cases that we accept are done on a ‘no win, no fee basis’, also known as a conditional fee agreement. This agreement protects you from financial risk in the event that your case is unsuccessful. Our aim is often to try and reach an agreement settlement before going to court, however, our experienced team are ready to fight for you all the way to the finish. Call us today on 0800 195 95 90 to discuss your next step with a member of our expert team.


We are one of the most respected personal injury law firms in the UK, representing clients in England and Wales. We have different teams who specialise in different aspects of personal injury law and are here to guide you on your options. Contact us 24/7 for a free, no obligation consultation – our helpful and caring team are ready to answer your questions.

We have assisted thousands of clients, and have a success rate of over 90%


Smith Jones Solicitors will be at your side through every step of the process.

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Each case is treated individually, so there isn’t a way to give a set or expected financial sum. We can’t compare one case to another as it is difficult to consider all the unique factors that separate the two. The compensation that you receive takes into account how serious your injury/illness is and the effects that it has had on your life and ability to work long term. There are also several other factors which can impact the compensation amount that you receive:


  • Your pain and suffering. This covers the trauma and/or stress that was caused by your accident or illness.
  • This Includes travelling costs, medical equipment or treatments, as well as any items which help you with general day-to-day life.
  • Loss of earnings. Any time that may have had off work or time which you may still need. This includes outcomes such as never be able to return to work.
  • Medical care and rehabilitation.
  • Adaptation Costs. Any requirements or changes to your home/car.


The final compensation you are awarded is different in every case. The outcome will never be the same for any two people, so the final compensation amount that is awarded will be different and tailored to your specific needs.

It is hard to give an exact timeframe between starting legal proceedings and settlement. How long it takes depends on so many factors, including:

  • How severe your illness or injury is
  • If the defendant has accepted responsibility for your injury
  • How complex your injury is
  • How long it takes to gather all the evidence
  • The response from your opponents

When working out your compensation, we will need to get a thorough understanding of the long-term effects that your injury will have on your life. This is important as to properly calculate your settlement It can be the case that if we settle too early you receive less compensation than you are entitled to.


If you already have an ongoing claim with another legal practice and are unsatisfied with their service, you may be able to transfer it to us depending on which stage it has reached and your agreement that you have in place with them. If this is the case, our team is able to advise you further on the transfer process.


If you decide to choose Smith Jones to represent you, as No Win No Fee Solicitors, most of the personal injury cases that we take on are funded on a ‘No Win No Fee’ basis. This agreement is also known as a ‘conditional fee agreement’ or ‘CFA’. This way of funding a case allows our clients to start their case without having to pay legal fees until they receive their compensation. This method also protects the client from any financial risk in the event that their claim is unsuccessful.


When you start your pursuit for compensation, be assured that we‘re in this together. Part of our commitment ensures:

  • There’s no financial risk for pursuing the claim and you won’t be out of pocket as a result of bringing your it forward. Only once the case is successfully completed will we look for our expenses.
  • There’ll never be any surprise fees, and when your claim is successful you’ll keep the vast majority of damages awarded. *
  • You’ll receive a high level of skill, legal expertise and advice when pursuing your case: with nearly 30 years of legal experience, we have a proud history of winning very difficult cases, a lot of which were previously turned down by other law firms.


*Full terms & conditions will be in your CFA.


Initial Call

We’ll discuss the details of your case and the best way to take it forward. This initial consultation is free and confidential. There is no obligation attached to this so feel free to ask us all the questions you may have. It is ultimately up to you if you wish to proceed. If we feel that the case is not worth pursuing or if you run a significant chance of losing we will make sure you are aware at this point.


Determining Responsibility

We’ll then work out who is responsible for your injuries or illness. If this isn’t obvious we have an experienced team of investigators to look into it in more detail.  Once we have determined where the responsibility lies, we’ll contact them (often their insurers) to see if they accept responsibility and to understand their take on the events. Remember we are here working on your behalf to put forward your version of events.


Understanding Your Needs

We’ll look at the exact nature of your injury and the impact it has had on various aspects of your life, including any financial, psychological and physical implications. We obtain reports from independent medical experts where required to help support your case and further understand your needs. From this, we’ll have a better indication of the amount of compensation we think you’ll be entitled to recover.



With serious injury claims, we’ll look to recover interim payments wherever possible. These are payments that are received before final settlement (and taken from the total at the end) to cover any immediate needs you have. We also have a specialist team to help you access any required support to assist with your recovery. Naturally waiting until a case is concluded is not an option for many people who need help immediately.


Final Compensation Settlement

The majority of personal injury claims we deal with settle out of court. This is often the preferred course for claimants and is the sensible route, especially if it’s clear where the responsibility lies. However, in some cases, the responsible party doesn’t accept liability or they don’t agree with the amount of compensation we feel you need. In these circumstances, we’ll start court proceedings. If this turns out to be the case then we’ll be there to help you every step of the way, talking you through what will happen so you feel comfortable at all times.


Once your case has been settled, your opponent will have to pay some of our basic legal costs. If this doesn’t cover the complete costs of them, we may deduct it from the final compensation amount awarded to you. This amount is capped at a pre-arranged percentage, meaning there won’t be any surprises and you’ll always keep the vast majority of your compensation payout. We’ll further explain this all well before you instruct us. Further details can be found in your agreement with us, which you’ll receive and sign at the start.


In recent years, in order to help with your legal costs, the government has introduced a 10% increase in the compensation amount awarded to you for the ‘pain and suffering’ aspect of your compensation. This was done to encourage people who may not have brought a claim forward to seek the help they may need. Unfortunately, at the same time, the government also reduced the total costs that lawyers could recover from the defendant. This means that some of the legal costs are taken from the final compensation amount awarded in order to cover the shortfall in legal fees accrued in the pursuit of compensation. If this is successful, unfortunately not all expenses are paid by your opponent. This includes:


  • The insurance premium on your policy that protects you fully against any risk of legal costs.
  • Any basic legal costs which can’t be recovered from the opposing side.


We cannot guarantee that every case we take on is going to be successful. We have a proud history and reputation and will always do our utmost to ensure that your case has a high chance of success. However, if we think it may not go through, we will inform you at the earliest indication. If we lose the case for whichever reason, you are protected from any financial risk through your CFA¹³.


After contacting our friendly team, initially, we’ll talk to you about your accident, illness or injury. We’ll assess the merits of your potential claim and determine whether it’s something we can help you move forward with. Any and all advice that’s given to you at this stage is completely free, confidential and you are under no obligation to use our services after speaking with us.

Any conversation you have with our team is strictly private and all details that you provide to us will remain confidential.


Contacting the Responsible Party


Once you choose to pursue a personal injury claim with our help, we will contact those responsible for your accident or illness (most often the insurers of those responsible) and ask them if they’re aware of your damages and if they accept responsibility. If they accept full responsibility, we’ll help you get the right treatments and rehabilitation, as well as start negotiating your compensation. If they don’t accept responsibility, then we’ll discuss with you on the best ways to proceed.


Putting Together Your Case


We will examine your case in a detailed manner and will gather all necessary evidence to support your claim. Witness statements and professional opinions from independent medical professionals may also be used. This will allow us to determine the precise circumstances which caused your illness or injury, how it has affected your life, as well helps us arrange any care or support that you may need to aid in your rehabilitation and recovery.


Final Settlement and Compensation Awarded


We will always do our best to settle your claim before it goes to court. In an ideal scenario, the responsible party accepts fault for your injury or illness and agrees to pay you compensation. In the event that they do not accept responsibility, then your case may go to court to establish liability. In scenarios where the defendant doesn’t accept liability, your case may still settle before it goes to court.


A majority of personal injury cases are settled before they go to court. If those responsible do accept liability, our team will try to reach the best possible outcome which takes into account your physical and emotional suffering as well as any expenses you have incurred due to your injury and any financial loss.


If we’re unable to obtain a suitable compensation, or if liability isn’t accepted, then we’ll commence court proceedings.


What Happens If My Case Goes To Court?


Before your trial begins, it’s our job to give the court all of the documents that are relevant to your case. These are documents such as independent medical reports and statements by witnesses etc. You should let us know of anything that you feel may be useful and if you receive any new documentation during the process. This is to ensure everything is up to date and your claim progresses properly.


Before sending final drafts of documents to the courts, we always ask the clients we represent to confirm all details are correct. We’ll always ensure that you fully understand the process and are happy with the progress of the case.


The court will often try to set the trial on a day that is suitable for all involved, considering matters such as your health, obligations, work commitments and other aspects of the case. If the case goes go to trial, we will be there to advise and support you at every stage.


Compensation settlements before trial


If the case goes to trial and a date is set, it still may not make it to a courtroom. A lot of cases are settled before the trial begins, even when the other party hasn’t accepted responsibility. If this seems like it will happen, we will make sure that any offers are acceptable to you and appropriate in the circumstances.


Our specialist injury experts will work to ensure that your case moves forward as smooth as possible, during which time we will always keep you informed with its progress and make sure that you understand everything clearly. You are always able to get in touch with us if you have a question or want an update. Our compensation calculator will help you get a rough idea of the sum of money awarded for your injury type. We have many years’ experience handling a wide variety of cases, including the following:



We have specialist legal teams who specialise in different types of personal injury claims and they will be able to further advise you and fight for the best outcome for your case. For whatever reason, you wish to pursue compensation, our legal team will always endeavour to:


  • Help you to the best of our ability to get the compensation that you are entitled to and make sure that any expenses/losses as a result of injury or illness are covered.
  • Make sure your case is dealt with the utmost sensitivity and professionalism. You will always be treated as an individual. We are also regulated by the Solicitors Regulation Authority and authorised by the Claims Management Regulator.
  • Whenever it is possible, we will be able to help you with any financial cover that you may need before your case settles by applying for interim payments. We can’t do this with every case, but we understand that you may be under financial pressure as a result of your injury and will help wherever we can.
  • Always stay in touch to keep you updated on your case.

Reasons To Choose Us!

  • We evaluate your case and begin proceeding on a No Win No Fee basis.
  • We recover your loss of earnings.
  • We Always Aim to get the Maximum Compensation.
  • Over 30 years Experience 
  • We have Over a 90% Success Rate.
  • We operate a professional yet “plain speaking” approach. The advice we give is based on many years of experience and stands for itself – without needing to be masked with legal jargon or confusing language.

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