Smith Jones Solicitors
Towneley House, Kingsway, Burnley,
Lancashire, BB11 1BJ

Specialist in:

Legal Team at Smith Jones


Since I qualified as a solicitor in 2007, I have worked exclusively on personal injury claims, for both claimant and defendant solicitors, incorporating RTA, employer’s liability and public liability claims. I now work predominantly in the Holiday Sickness team at Smith Jones Solicitors although I do still also have some Fast track RTA, EL and PL claims.



Education history

  • Preston UCLan, Law degree (part-time between 1999 – 2004)
  • Preston UCLan, Legal Practice Course (2004 – 2006)
  • Qualified 17/09/2007



Employment history

  • Farleys Solicitors, Secretary (1998 – 2006), Trainee Solicitor (2006 – 2007), Solicitor (2007 – 2011)
  • Keoghs Solicitors, Solicitor (2011 – 2017)
  • Smith Jones Solicitors, Solicitor (2017 – Present)



What my colleagues say about me?

“Tracy is highly experienced and works tirelessly to achieve the best results possible. She always places the needs of her clients first, and her kind and caring attitude makes her the first port of call if I ever need advice!” – Jamie Havill


“Tracy is an invaluable member of the team. She has a great grasp of the issues and is efficient in her working methods. She always has time to assist other members of the team be they senior solicitors or junior legal assistants.” – Lesley Wilkinson



Why did you choose to practice personal injury law?

After leaving school and starting work as a legal secretary for the Family Wills/ Trust Department, I decided to return to college to undertake my law degree and ultimately qualify as a Solicitor.  Once I had achieved this I specialised in personal injury law.


Synonymous with my previous role in family law, personal injury is all about helping people. Millions of people are injured each year in accidents/incidents that were not their fault, so the personal injury sector is never shy of the opportunity to help people.



What is the most satisfying thing about your role?

After working for both claimant and defendant solicitors, I have a well-rounded knowledge of personal injury law. Using my experience and skills to settle claims is one of the most satisfying parts of the job.


When somebody is negligent in their duties, people can become ill or injured as a consequence. The claims process allows me to arrange medical treatment for those who are injured and put them in a position better than that they would have been in otherwise.


Taking a claim all the way to trial and actually winning is exhilarating. An awful lot of work goes into preparing a case for trial, and there’s nothing more satisfying than seeing that work pay off and the client receiving what is due to them.



What do you like to do outside work?

I like to stay active in my spare time, mostly by going to the gym and walking my gorgeous Springer Spaniel. House renovations take up a significant amount of time on the weekends, but where I can, I enjoy spending time with family and friends, often taking my daughter to swimming practice.