As a litigation executive at Smith Jones Solicitors, I work from the Burnley office handling holiday sickness cases. Throughout my time here, I have helped people claim for a variety of accidents and injuries, including road traffic accidents, accidents at work, slips, trips and falls, and now holiday sickness claims. All of these different areas present their own challenges, but I enjoy helping people no matter the accident that has occurred.
- Bath Spa University, BA 2:1 in Music (2002 – 2005)
- University of Cumbria, PGCE Primary, Elementary Education and Teaching (2006 – 2007)
- MASS Diploma in Personal Injury (2016)
- Holy Trinity Church of England Primary School, Teaching Assistant (2005 – 2006)
- Hays, Supply Teacher (2007 – 2010)
- Smith Jones Solicitors, Litigation Executive (2010 – present)
Testimonials/What your colleagues say about you?
“Joanne is a really enthusiastic and knowledgeable member of Smith Jones. I would want her on my side if I had a claim!” – Lucie Terry
“Joanne is always willing to lend a hand and makes the claims process as straightforward as possible for her clients. She’s a delight to work with and makes the office a much happier place.” – Rhiannon Preston
Why did you choose to practice personal injury law?
After years of travelling round the country as a supply teacher, I decided that teaching wasn’t for me, and that a career change was in order, so I applied for a job at Smith Jones Solicitors.
At first, I was a bit sceptical of the prospect of working in personal injury law, but once you get into it you realise that it’s so much more than the stigma that people commonly attach to it. In personal injury you get a chance to actually help people who have suffered real, life-changing injuries due to someone else’s negligence. These people deserve compensation and its gratifying being able to help these people on a daily basis.
What is the most satisfying thing about your role?
Getting a good result for a client who had all but lost hope is one of the most satisfying parts of my job here at Smith Jones. In some cases, it may look as if there is little prospect of achieving a successful outcome for the client, winning these cases through effort and sheer determination alone.
Unfortunately, it’s not always possible to win every case, but the appreciation shown by the clients for whom we were not able to secure settlement makes the effort worthwhile.
What do you like to do outside work?
Having grown up in a musical family, I learned to play the piano at an early age. These musical roots have stuck with me through my degree where I mainly played clarinet and now I am an active member of the Burnley Municipal Choir.
I also enjoy walking with my dog in the glorious local countryside. When people think of Burnley, they think back to a time of industrialisation and cotton mills, but actually Burnley is nestled on the edge of the forest of Bowland area of outstanding natural beauty and is home to some lovely scenic walks for me and my dog.
I also enjoy travelling, both within the UK and further afield. To date, my favourite destination has to be Las Vegas, which I intend to return to in the future.